For Data Centers
Less Coordination Overhead. More Consistent Operations.
Colocation and data center operations run on recurring work: site checks, remote hands requests, patch campaigns, capacity moves, decommissions. StackHeal makes each of those a defined workflow with a schedule, an approval path and a record — so the facility runs the same way regardless of who is on shift.
Maintenance run · AMS-1
rack A4 · hv-11
Donerack A4 · hv-12
Donerack A4 · hv-13
Runningrack A5 · hv-14
Queuedrack A5 · hv-15
Needs approval
The problem
What makes data center operations hard to scale
If several of these describe your week, the gap is process rather than tooling.
The same tasks, coordinated by hand
Remote hands tickets, rack audits and maintenance campaigns are mostly identical each cycle, yet each one is organised individually in tickets, spreadsheets and chat.
Inventory that drifts from reality
Assets move, get repurposed or get retired, and the DCIM record follows late. Decisions end up based on what someone last remembered.
Shift-to-shift inconsistency
Procedures live partly in documentation and partly in people. The procedure that was followed on Tuesday is not quite the one followed on Saturday.
No single record of what was done
When a customer asks what happened to their cabinet last month, the answer has to be reconstructed from several systems.
The fit
How StackHeal fits a facility operation
Connect the systems you already run — ticketing, DCIM, monitoring, hypervisors — and turn the recurring work into executable workflows.
Scheduled site and rack operations
Generate per-rack checklists for technicians, reconcile findings against inventory, and keep the evidence with the run.
Staged maintenance campaigns
Roll patches and firmware across the floor in waves, with health checks between batches and an automatic stop on failure.
Remote hands request automation
Classify incoming requests, attach asset and location context, and route them to the right queue with the right priority.
Capacity and decommission workflows
Move, reclaim and retire assets through a defined path that updates inventory, monitoring and billing as part of the run.
Use cases
Operations teams commonly automate
The workflows teams in this segment build first, because the handling is already well understood.
Monthly patch campaign across the floor
Target by rack and model, run in waves inside the maintenance window, verify health between batches, and report per-host results.
Quarterly rack audit
Issue the checklist, capture what the technician found, reconcile against DCIM, and open tickets for every discrepancy.
Remote hands intake
Turn a customer request into a work order with the cabinet, power feed and access requirements already resolved.
Asset decommission
Confirm no dependencies, take the retention copy, collect sign-off, wipe, and update every record that references the asset.
Environmental alert response
Correlate thermal or power signals, run the first-line checks, and escalate to the facility team with the readings attached.
Customer reporting
Produce a per-tenant record of operations performed, from the same run history your team works from.
Products this solution builds on
These are the products most relevant to this segment. All of them share one engine and one run history.
Infrastructure Monitoring
Connect monitoring signals with troubleshooting and approved remediation workflows.
Learn moreServer Operations
Run recurring server and facility tasks the same way every time, with a record of each run.
Learn moreWorkflow Orchestration
Connect systems and automate repetitive operational processes.
Learn moreData Centers: common questions
Something not covered here? Ask our team.
See StackHeal against your own data centers workflows.
Bring two or three of the request types your team handles most often. We will walk through how each would be built, where the approvals sit, and what the run history records.