Pricing
Priced Around the Work You Automate.
Three plans, built around execution volume, estate size and the governance you need — not around seats. Commercial terms are not finalised yet, so you will find the structure of the model here and a concrete quote one conversation away.
Why there are no numbers on this page. Pricing is not finalised. Publishing a figure we would have to change — or a usage allowance we have not committed to — would waste your time during evaluation. The dimensions below are real; the values are deliberately blank until they are agreed.
Starter
For a first automation project — one team, a focused set of workflows, and the integrations behind them.
Best for: Teams automating their first few operational workflows
Includes
- Workflow builder with registered action catalogue
- AI request classification and context gathering
- Core ticketing, virtualization and monitoring connectors
- REST API and outbound webhooks
- Full run history with inputs, outputs and approvals
No card required. We will scope it with you first.
Growth
For providers running automation across customers, sites and platforms, where multi-tenancy and approvals matter.
Best for: Hosting providers, cloud providers and MSPs operating at scale
Includes
- Everything in Starter
- Tenant isolation for credentials, policy and run history
- Per-tenant approval rules and maintenance windows
- Custom roles with separated author, approve and run permissions
- SSO with group-to-role mapping
- Shared workflow library with versioning
No card required. We will scope it with you first.
Enterprise
For organisations with deployment, residency, change-control or audit requirements that need to be designed in.
Best for: Enterprise IT, regulated industries and large multi-site operators
Includes
- Everything in Growth
- Self-hosted execution runners inside your network
- Data residency and model-handling options
- Binding to your change-management process
- Configurable audit retention with export
- Custom connector development
No card required. We will scope it with you first.
Compare
What each plan covers
Allowance values are described rather than numbered until the model is finalised. Everything structural — roles, deployment, approvals, retention — is accurate.
| Dimension | StarterRequest pricing | GrowthRequest pricing | EnterpriseContact sales |
|---|---|---|---|
| ScaleHow much automation the plan covers. | |||
| Automation workflowsHow many distinct workflow definitions you can publish and run. | Entry allowance | Expanded allowance | Negotiated |
| Monthly execution volumeWorkflow runs per month, including scheduled, event-driven and API-triggered runs. | Entry allowance | Expanded allowance | Negotiated |
| Managed assetsServers, instances and devices that workflows may act on. | Entry allowance | Expanded allowance | Negotiated |
| Tenants or customer accountsSeparate customer scopes with isolated credentials, policy and run history. | Single tenant | Multi-tenant | Unlimited tenants |
| Team membersNamed users with platform access. Roles determine what each can author, approve and run. | Small team | Expanded team | Negotiated |
| PlatformCapabilities available to your workflows. | |||
| Native connectorsMaintained connectors for ticketing, virtualization, monitoring and backup systems. | Core connectors | Full connector catalogue | Full catalogue plus custom connectors |
| REST API and webhooksProgrammatic workflow triggering, run status and definition management. | Included | Included | Included |
| AI request interpretationClassification, context gathering, runbook matching and reply drafting. | Included | Included | Included, with model and residency options |
| Security and governanceControls, identity and deployment. | |||
| Approval policiesNamed approvers, thresholds and timeout behaviour per action, tenant or environment. | Basic approvals | Per-tenant policies | Change-control integration |
| Roles and permissionsSeparation of authoring, publishing, approving and running by role. | Standard roles | Custom roles | Custom roles and delegated administration |
| Run history retentionHow long immutable run records are retained and exportable. | Standard retention | Extended retention | Configurable retention with export |
| SSO and directory syncSAML or OIDC single sign-on with group-to-role mapping. | Not included | Included | SSO with directory sync |
| Deployment modelWhere the control plane and execution runners run. | StackHeal cloud | StackHeal cloud, regional options | Self-hosted or private execution runners |
| SupportHow you get help. | |||
| SupportChannels, hours and response expectations. | Email support | Priority support | Named contact |
| OnboardingHelp getting your first workflows designed, connected and verified. | Documentation and guides | Guided onboarding | Implementation support |
Values such as “entry allowance” and “expanded allowance” are placeholders for figures that have not been finalised — not hidden limits. Ask for the current numbers.
Getting a quote
Four questions and we can price it.
We would rather ask than guess. These are the inputs that actually move the number.
- 01
How many assets would workflows act on?
Servers, instances and devices in scope — not your whole estate, just the part automation would touch.
- 02
Roughly how many runs per month?
Ticket volume in the categories you want automated, plus scheduled work like patch campaigns and backup reconciliation.
- 03
How many tenants or customer accounts?
Separate customer scopes with isolated credentials and policy. This is the dimension that distinguishes Starter from Growth.
- 04
Any deployment or residency constraints?
Whether you need private execution runners or a fully self-hosted deployment, and where data must stay.
What we will not do
Pricing questions
Something not covered here? Ask our team.
Before you commit
Scope a proof of concept instead of a trial.
A generic trial tells you very little about operations automation, because the value is in how a workflow handles your systems and your policy. We scope proofs of concept around one or two of your real request types.
Tell us what you want to automate.
Share your estate size and the request types you handle manually today. We will come back with a plan recommendation and a concrete quote.