Resources
Learn How Teams Automate Operations.
Written for the people doing the work — operations leads choosing a first automation, engineers structuring provisioning, and teams trying to make backups something they can actually demonstrate.
Where to start
Resource library
Guides and Tutorials
Long-form, practical guides on scoping automation, structuring provisioning, making backups verifiable and using AI responsibly.
5 guides
Documentation
Platform concepts, workflow building blocks, integration setup, deployment models and the API.
15 pages across 5 sections
Use Cases
Specific operational problems and the workflow that handles each one, with the trigger, the steps and the verified outcome.
12 walkthroughs
API and Integration Resources
Authentication, triggering runs, run states, webhooks and the generic HTTP action for systems without a connector.
Reference and patterns
Blog
Product updates and engineering notes. We publish when we have something worth reading rather than on a content calendar.
Not yet publishing
Guides
Start with these
Every guide here is original material written for this site. We do not publish placeholder articles or invented author profiles.
- Getting started
Getting started with infrastructure automation
How to choose your first automation, scope it so it cannot do damage, and prove it works before you expand.
9 min read - Provisioning
Automating cloud provisioning workflows
A reference structure for provisioning automation: intake, policy, validation, build and post-deployment verification.
11 min read - Backup
Building reliable backup operations
Reconciliation, retry policy, retention and restore testing — the four things that separate backup coverage from backup confidence.
10 min read - Support
Connecting support tickets to infrastructure actions
How to close the loop between a request system and the infrastructure behind it without handing automation unbounded access.
10 min read - AI operations
Best practices for AI-assisted IT operations
Where language models genuinely help in operations work, where they should not be trusted, and the controls that make the difference.
11 min read
Use cases
Specific problems, specific workflows
Each walkthrough names the trigger, the steps and what the run verifies at the end.
Disk space exhaustion on a customer server
A ticket or alert reports a full or nearly full volume, and an engineer has to log in, find the cause and clear space.
See the workflowTurning an order into a verified running instance
Provisioning involves a dozen steps across several systems, and a missed step produces a machine that is unmonitored, unprotected or untagged.
See the workflowNightly backup reconciliation across tools
Backup coverage is spread across several products and consoles, so an asset with no recent copy is invisible until a restore is needed.
See the workflowScheduled restore testing
Nobody knows how long a restore takes or whether recovery points are usable, because testing is a project rather than a routine.
See the workflowRolling patch and reboot across a fleet
Monthly patching is coordinated by hand, takes a full maintenance window of attention, and stalls when one host misbehaves.
See the workflowGPU capacity request with approval and driver verification
Accelerated capacity is scarce and expensive, and a build with the wrong driver stack wastes both the allocation and the customer's time.
See the workflow
Want a walkthrough against your own workflows?
Reading about automation only goes so far. Bring two or three request types your team handles manually and we will map them out with you.