Privacy notice

What this website collects

Information you submit. If you send a message through a form on this site, we receive the name, work email, company, area of interest and message you typed, plus the plan reference if you arrived from a pricing link. We use it to reply to your enquiry.

Nothing else, by default. This site sets no advertising cookies, runs no third-party trackers, and does not build a profile of your visit. Fonts are served from Google Fonts, which means your browser makes a request to fonts.gstatic.com when the page loads.

Where submissions go

Form submissions are validated on our server and then forwarded to the delivery endpoint configured for this deployment. If no delivery endpoint is configured, the submission is validated and not stored or sent anywhere — and the confirmation screen tells you so rather than implying your message arrived.

Please do not send us

• Credentials, API tokens or private keys.
• Customer data belonging to your own customers.
• Anything you would not be comfortable sending in an ordinary email.

If you send something sensitive by accident, tell us and we will delete it.

Retention

Enquiries are kept for as long as we are in conversation with you, and for a reasonable period afterwards so we have context if you come back. Ask us to delete your enquiry and we will.

Your rights

You can ask us what we hold about you, ask for a correction, or ask us to delete it. Email [email protected] and we will handle it ourselves — there is no ticket queue to get lost in.

The product is separate

The StackHeal platform processes operational data on behalf of customers under a separate agreement. Customer data is not used to train models shared across StackHeal customers. Deployment and residency options, including self-hosted execution, are described in the deployment documentation.

Changes

If this notice changes materially we will update this page. We do not keep a version history here yet; ask us if you need one.