Disk filling up
Trigger: Capacity threshold crossed on a monitored volume
- 1Identify the largest consumers and growth rate
- 2Project time until full
- 3Apply the approved cleanup for that asset class
- 4Re-measure and update the projection
Infrastructure Monitoring and Incident Response
Turn Alerts Into Answers.
You already have monitoring. What you are missing is the twenty minutes of investigation that happens after every alert. StackHeal connects your monitoring signals to automated diagnosis and to the remediation workflows you have approved — so an alert arrives with findings attached.
- Correlate related signals into one incident
- Run the first-line investigation automatically
- Remediate within approved boundaries only
Alert investigation
Open · 4 min
Memory pressure · db-02
zabbix · trigger 7714 · warning
91%threshold 85%
- Correlated with 3 related signals
- Collected process and query snapshot
- Matched runbook: connection pool growth
- 4Awaiting engineer decision on restart
Benefits
What happens between the alert and the engineer
Fewer alerts, more incidents
Related signals across hosts, services and tenants are grouped so the on-call engineer sees one incident with context, not forty notifications.
First-line investigation already done
Logs, process state, recent changes, dependency health and historical occurrences are gathered the moment an alert fires.
Known problems handled by workflow
The recurring issues you already know how to fix get a remediation workflow. The alert still gets recorded — it just does not need waking anyone.
A real record of what was tried
Each investigation and action is logged in order, which makes the post-incident review something you read rather than reconstruct.
How it works
From signal to resolution
Diagnosis is automatic. Action is bounded by policy.
- 01
Signal intake
Alerts arrive from your monitoring stack via webhook or API, with the asset, severity and trigger preserved.
- 02
Correlation
Signals that share an asset, a dependency or a time window are grouped into a single incident so the cause is easier to see.
- 03
Guided investigation
A diagnostic workflow runs the read-only checks an engineer would run first, and matches the pattern against your runbooks and past incidents.
- 04
Bounded remediation
Where a matching remediation is approved for that asset class, it runs. Where it is not, the incident escalates with the findings attached.
- 05
Verification and closure
The original symptom is re-tested. Resolved incidents close with evidence; unresolved ones stay open and visible.
Example workflows
Example response workflows
Start with the alerts your team sees most often and already resolves the same way.
Service degradation
Trigger: Latency or error-rate alert on a monitored service
- 1Confirm independently from a second vantage point
- 2Collect recent deployments and configuration changes
- 3Check dependency and database health
- 4Capture a diagnostic snapshot
Host unreachable
Trigger: Ping or agent heartbeat lost
- 1Distinguish a monitoring-path failure from a host failure
- 2Check hypervisor and power state
- 3Check neighbouring hosts for a shared cause
- 4Page on-call if the host is genuinely down
Certificate and expiry watch
Trigger: Certificate, licence or domain approaching expiry
- 1Identify the owning service and tenant
- 2Attempt the approved renewal workflow
- 3Verify the new certificate is served correctly
About these examples
These describe workflow patterns the platform is designed to run, with the steps a team would configure. They are illustrations of the product model — not recordings of a specific customer deployment.
Compatibility
Integrations this product uses
Systems connect through maintained connectors or through their own APIs and webhooks. Check the directory for each system's current status.
Monitoring and alerting
- Zabbix
- Prometheus Alertmanager
- Grafana Alerting
- Nagios-family checks
- Uptime and synthetic checks
Context sources
- Hypervisor and cloud APIs
- Log search backends
- Change and deployment records
- Asset inventory
Where incidents go
- Service desk tickets
- On-call and paging tools
- Chat channels
- Webhooks
Controls
Security and operational controls
An automated responder with unbounded reach is a liability. Scope is the feature.
Read-only by default
Diagnostic workflows are restricted to read operations. Anything that changes state is a separate, explicitly permitted action.
Blast-radius limits
Cap how many assets a single remediation may touch, and how often it may run, before it must pause for a person.
Maintenance awareness
Planned maintenance windows suppress response workflows so automation does not fight a change that is already underway.
Escalation guarantees
If a workflow cannot verify a fix, it escalates. An unverified outcome is never recorded as resolved.
Related products
StackHeal products share one workflow engine, one action catalogue and one run history.
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Learn moreInfrastructure Monitoring questions
The questions we are asked most often in evaluation calls.
Something not covered here? Ask our team.
No. Keep your monitoring. StackHeal consumes its alerts and adds the investigation and response layer that sits between an alert firing and an engineer acting.
Only where you have explicitly approved that action for that asset class, and only within the limits you set. Everything else escalates.
Maintenance windows and change records suppress matching response workflows for the duration, so automation stays out of the way.
Diagnosis is presented as findings with the evidence behind it, not as a verdict. Remediation is tied to policy matches rather than to the model's opinion, and every run is reviewable.
Yes — escalation routes to your existing on-call tooling, with the incident, the correlated signals and the investigation output included.
Ready to try infrastructure monitoring against your own workflows?
We will scope a proof of concept around one or two of the request types your team handles most often, and show you what the run history looks like.