- Workflow Orchestration
- VM Provisioning
Onboarding a new customer environment
Standing up a new customer takes weeks of coordination across billing, provisioning, monitoring, backup and documentation, and never comes out identical.
The workflow
How StackHeal handles it
Each step is a registered action, a condition or an approval. Nothing here is a general-purpose command.
- 1
Create tenant records across every system involved
- 2
Provision the agreed resources from approved templates
- 3
Apply monitoring and backup policy and verify coverage
- 4
Produce the handover record for the account owner
What the run verifies
Onboarding that completes the same way every time, with coverage verified before go-live.
Where a person stays involved
Any step that changes state can be configured to require an approval, and a run that cannot verify its own outcome escalates rather than closing. The confidence threshold, the blast-radius limit and the approver are all yours to set.
Related
Other workflows teams build alongside this one
- Disk space exhaustion on a customer serverA ticket or alert reports a full or nearly full volume, and an engineer has to log in, find the cause and clear space.
- Turning an order into a verified running instanceProvisioning involves a dozen steps across several systems, and a missed step produces a machine that is unmonitored, unprotected or untagged.
- Nightly backup reconciliation across toolsBackup coverage is spread across several products and consoles, so an asset with no recent copy is invisible until a restore is needed.
- Scheduled restore testingNobody knows how long a restore takes or whether recovery points are usable, because testing is a project rather than a routine.
Related products
StackHeal products share one workflow engine, one action catalogue and one run history.
VM Provisioning
Standardize virtual machine provisioning and infrastructure lifecycle operations.
Learn moreWorkflow Orchestration
Connect systems and automate repetitive operational processes.
Learn moreSee this workflow built against your systems.
We will walk through the intake, the policy checks, the approval points and the verification step using your own tooling.